FAQ

How to perform maintenance on Baby Turtle?

Baby Turtle features a modular and detachable design, allowing users to easily disassemble components such as the garbage bin, floor brush, detail brush, dust mop, and wastewater tank for cleaning and replacement.

Can Baby Turtle clean the floor under tables?

Yes, Baby Turtle has dimensions of (LWH) 650*580*550mm, enabling it to automatically navigate and clean under tables with a height of 550mm

Can Baby Turtle sweep carpets, and how effective is its cleaning capability?

Yes, Baby Turtle can sweep carpets and boasts a powerful 17KPA suction, effectively cleaning small debris on carpets/hard surfaces.

What cleaning functions does Baby Turtle have?

Sweeping, Mopping, Vacuuming, and Dust-Mopping

What hardware advantages does Baby Turtle have in its configuration?

Compared to all similar products, Baby Turtle features a 40Ah LFP battery, a 22L clean water tank, a 15L wastewater tank, and a 520mm cleaning width. Therefore, the hardware advantages enhance Baby Turtle's cleaning efficiency.

What sensors does Baby Turtle have to ensure its safety?

Baby Turtle is equipped with 2D LiDAR, 3D cameras, ultrasonic sensors, line lasers, IMU, and other sensors. Combined with our self-developed SLAM technology, it ensures the safe use of Baby Turtle.

Which scenarios are suitable for Baby Turtle?

Small to medium-sized scenarios such as offices, office buildings, and retail stores

How to address the issue of residual water stains at the bottom after Baby Orca completes its job?

1. Check if there is any residue on the bottom of the squeegee
2. Examine the squeegee's rubber strip for severe wear

Yes. Baby Orca can resume the unfinished task by clicking the "Resume Cleaning" function, without the need to start over.

Yes. Here are recommendations for the use of cleaning agents:

1. If using a foamy cleaning agent, please add an anti-foaming agent.
2. The cleaning agent should not contain solvents, hydroxides, or acids as they may corrode components.
3. Dilute the cleaning agent with water to achieve a pH level between 6-8.

Does Baby Orca have the resume cleaning from the last point feature?

Yes. Baby Orca can resume the unfinished task by clicking the "Resume Cleaning" function, without the need to start over.

What is the minimun edge-cleaning distance of Baby Orca?

The min. edge-cleaning distance of Baby Orca is 10cm.

What hardware advantages does Baby Orca have in its configuration?

Compared to all similar products, Baby Orca is equipped with an 80Ah LFP battery, 60L clean water tank, 60L wastewater tank, and a 660mm cleaning width. Therefore, the hardware advantages significantly enhance the cleaning efficiency of Baby Orca.

What sensors does Baby Orca have to ensure its safety?

Baby Orca is equipped with 2D LiDAR (optional 3D LiDAR) , 3D cameras, ultrasonic sensors, line lasers, IMU, and other sensors. Combined with our self-developed SLAM technology, it ensures the safe use of Baby Orca.

Which scenarios are suitable for Baby Orca?

Factories, office buildings, stadiums, warehouses, supermarkets, and other medium to large-scale scenarios.

Can the cleaning task be updated when the map changes?

Yes. When the map changes, we can operate and update the map and cleaning tasks through the cloud platform, the app, or the screen on the machine.

How much time does it take from operation to robot activation？

The setup time for autonomous cleaning—depending on the size and complexity of the location—takes 0.5–2 hours. For manual-mode cleaning, it takes between 3 minutes from powering on and logging in to operate. For autonomous cleaning, it takes between 5 minutes from powering on, logging in, and selecting the area to clean.

How often is maintenance performed on the robot?

Suggested to perform quick maintenance daily and regular maintenance every four months.

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